Question 1

What happens during a spa day

Accepted Answer

The therapists will alternate clients between massages and facials. If there is an overlap in services we recommend enjoying a beverage while waiting for your turn.

When the therapists are packing up feel free to lounge in the robes provided enjoy another beverage!

Question 2

How do I book an appointment?

Accepted Answer

There are a few different options:

The easiest way to schedule is through the booking site where you can see availability and pricing:

Schedule Massage Services: (808) 280-6947
Schedule Beauty Services: (808) 830-9120
or Email us at OhanaMobileSpa@gmail.com

Question 3

How long have you been in business?

Accepted Answer

Combined we have over 30 years of experience in the industry, however Ohana Mobile Spa has been operating since 2024.

Question 4

What types of massage do you offer?

Accepted Answer

After your consultation we will tailor your massage specifically to your needs. We are proficient in the following modalities:
Hawaiian Lomi Lomi 
Deep Tissue 
Neuromuscular Therapy
Swedish
 Myofascial Release
Trigger Point Therapy
Prenatal

Question 5

What do I wear during my massage?

Accepted Answer

Your therapists will provide you with a treatment robe to wear for your privacy before and after your service. Nude is preferred for massages, although please undress to your level of comfort. We step out while you get settled under your sheet and you are modestly undraped in sections.

For facial services, you may wear your treatment robe.

Question 6

I don’t want to talk during my massage.

Accepted Answer

We follow your lead. We are silent during your relaxation time but if you initiate conversation, we are here to listen! Just be sure to communicate, at anytime, if you need anything adjusted (pressure, temperature, or even a sip of champagne!)

Question 7

Can we do our massages at the same time but in separate rooms?

Accepted Answer

Sure!

Question 8

How can I purchase a couples massage as a gift for someone visiting Maui?

Accepted Answer

What a lovely gift! Just text us or call to discuss. Then we will send you (or them) a digital gift certificate via email, to print. They contact us to schedule and payment will be taken through Venmo or Cash after services received! Super easy!

Question 9

Do you have a male and a female therapist?

Accepted Answer

Yes, you can request male or female Therapists!

Question 10

How many people can you accommodate in a day? We have a large group.

Accepted Answer

8 people. (Two simultaneous massages, four couples in a day, one facial at a time)

Question 11

Can I surprise my Sweetheart with our massages?

Accepted Answer

How fun! Yes! Just let us know what your vision is, and we do our best to make it happen! You can purchase a gift certificate here or call/text us at:
 (808) 280-6947 to schedule massage services
(808) 830-9120 to schedule beauty services
or Email us at OhanaMobileSpa@gmail.com

Question 12

How much advance notice do you need and how far out can we schedule?

Accepted Answer

Typically, we only need a couple of days notice to accommodate and we can schedule up to a year in advance!

Question 13

Do you do services on the beach?

Accepted Answer

We can set up right by the beach, at the vegetation line, if you have a private oceanfront rental, however, Hawaii state law prohibits commercial business on our beaches.
 
Please note:
*This is contingent on weather and Hawaii laws. In many cases, if it’s not a private home, approval may be needed from the property manager. It’s really just case by case. Oceanfront walk out patios are best.
*Facial steaming may not be available for most outdoor facial services.

Question 14

Is the set up time or consult time counted as part of the hour? I'm on vacation and don’t want the therapist to make me feel rushed to get to get in and get out in under an hour.

Accepted Answer

Absolutely not! Your relaxation is our primary focus and bonding with our clients is very important to us. We don’t start timing until your actual service starts and you always receive a FULL hour (not 55 minutes). After your session, while we pack up, you're encouraged to relax together in the robes we’ve provided for you, while sipping on another mimosa! Many clients become our friends and we stay in touch on Facebook! Add us!

Question 15

Is gratuity included?

Accepted Answer

Gratuity is not included however always appreciated.

Frequently Asked Questions

What happens during a spa day

How do I book an appointment?

How long have you been in business?

What types of massage do you offer?

What do I wear during my massage?

I don’t want to talk during my massage.

Can we do our massages at the same time but in separate rooms?

How can I purchase a couples massage as a gift for someone visiting Maui?

Do you have a male and a female therapist?

How many people can you accommodate in a day? We have a large group.

Can I surprise my Sweetheart with our massages?

How much advance notice do you need and how far out can we schedule?

Do you do services on the beach?

Is the set up time or consult time counted as part of the hour? I'm on vacation and don’t want the therapist to make me feel rushed to get to get in and get out in under an hour.

Is gratuity included?

Daily 9AM-8PM

Luxury mobile massages & facials brought directly to you

Services
Massage
Facials
Lashes & Brows

Guest Information
Book Spa Services
About Ohana
Frequently Asked Questions
Gallery
Gift Certificates

Contact
OhanaMobileSpa@gmail.com
Call/Text (808) 4000-SPA

© 2026 Powered by Ohana Mobile Spa
Maui, Hawaii

Facebook

Frequently Asked Questions

What happens during a spa day

How do I book an appointment?

How long have you been in business?

What types of massage do you offer?

What do I wear during my massage?

I don’t want to talk during my massage.

Can we do our massages at the same time but in separate rooms?

How can I purchase a couples massage as a gift for someone visiting Maui?

Do you have a male and a female therapist?

How many people can you accommodate in a day? We have a large group.

Can I surprise my Sweetheart with our massages?

How much advance notice do you need and how far out can we schedule?

Do you do services on the beach?

Is the set up time or consult time counted as part of the hour? I'm on vacation and don’t want the therapist to make me feel rushed to get to get in and get out in under an hour.

Is gratuity included?

Daily 9AM-8PM

Luxury mobile massages & facials brought directly to you

Services Massage Facials Lashes & Brows

Guest Information Book Spa Services About Ohana Frequently Asked Questions Gallery Gift Certificates

Contact OhanaMobileSpa@gmail.com Call/Text (808) 4000-SPA

© 2026 Powered by Ohana Mobile Spa Maui, Hawaii

Facebook

Services
Massage
Facials
Lashes & Brows

Guest Information
Book Spa Services
About Ohana
Frequently Asked Questions
Gallery
Gift Certificates

Contact
OhanaMobileSpa@gmail.com
Call/Text (808) 4000-SPA

© 2026 Powered by Ohana Mobile Spa
Maui, Hawaii