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  • How many people can you accommodate in a day? We have a large group.
    8 people. (Two simultaneous massages, four couples in a day, one facial at a time)
  • How can I purchase a couples massage as a gift for someone visiting Maui?
    What a lovely gift! Just text us or call to discuss. Then we will send you (or them) a digital gift certificate via email, to print. They contact us to schedule and payment will be taken through Venmo or Cash after services received! Super easy!
  • How do I book an appointment?
    There are a few different options: The easiest way to schedule is through the booking site where you can see availability and pricing: Text or call us at (808) 830-9120 Email us at OhanaMobileSpa@gmail.com
  • Can we do our massages at the same time but in separate rooms?
    Sure!
  • Do you have a male and a female therapist?
    Yes, you can request male or female Therapists!
  • Do you do services on the beach?
    We can set up right by the beach, at the vegetation line, if you have a private oceanfront rental, however, Hawaii state law prohibits commercial business on our beaches. Please note: *This is contingent on weather and Hawaii laws. In many cases, if it’s not a private home, approval may be needed from the property manager. It’s really just case by case. Oceanfront walk out patios are best. *Facial steaming may not be available for most outdoor facial services.
  • Is gratuity included?
    Gratuity is not included however always appreciated.
  • How much advance notice do you need and how far out can we schedule?
    Typically, we only need a couple of days notice to accommodate and we can schedule up to a year in advance!
  • What do you offer for wedding or anniversary occasions?
    We hand make "Just Maui'd" signs for newlyweds, and "Maui'd for x years" signs for anniversaries to take back home with you! Our Honeymoon, Wedding, or Anniversary packages comes complete with: Complimentary beverage of your choice: champagne, mimosas, or sparkling cider. We provide robes Soothing candles Lavender aromatherapy Relaxing music with Optional mini photo shoot to capture the moment
  • Can I surprise my Sweetheart with our massages?
    How fun! Yes! Just let us know what your vision is, and we do our best to make it happen! You can purchase a gift certificate here or call/text us at (808) 830-9120.
  • I don’t want to talk during my massage.
    We follow your lead. We are silent during your relaxation time but if you initiate conversation, we are here to listen! Just be sure to communicate, at anytime, if you need anything adjusted (pressure, temperature, or even a sip of champagne!)
  • What happens during a spa day
    The therapists will alternate clients between massages and facials. We recommend enjoying a foot soak detox treatment and a beverage while waiting for your turn. When the therapists are packing up feel free to lounge in the robes provided enjoy another beverage!
  • How long have you been in business?
    Combined we have over 30 years of experience in the industry, however Ohana Mobile Spa has been operating since 2024.
  • What do I wear during my massage?
    Your therapists will provide you with a treatment robe to wear for your privacy before and after your service. Nude is preferred for massages, although please undress to your level of comfort. We step out while you get settled under your sheet and you are modestly undraped in sections. For facial services, you may wear your treatment robe.
  • What types of massage do you offer?
    After your consultation we will tailor your massage specifically to your needs. We are proficient in the following modalities: Hawaiian Lomi Lomi Deep Tissue Neuromuscular Therapy Swedish Myofascial Release Trigger Point Therapy Prenatal
  • Is the set up time or consult time counted as part of the hour? I'm on vacation and don’t want the therapist to make me feel rushed to get to get in and get out in under an hour.
    Absolutely not! Your relaxation is our primary focus and bonding with our clients is very important to us. We don’t start timing until your actual service starts and you always receive a FULL hour (not 55 minutes). After your session, while we pack up, you're encouraged to relax together in the robes we’ve provided for you, while sipping on another mimosa! Many clients become our friends and we stay in touch on Facebook! Add us!
  • How long does a lash lift take?
    It takes about 1-1.5 hours for your first lash lift and about an hour for a relash.
  • What is a lash lift?
    A Lash Lift is a perm for your natural lashes to curl from the base to the tip to show the full length of the lash. Lash services are low maintenance and enhance your natural beauty by giving the appearance of longer, fuller lashes without needing extensions, so you can roll out of bed in the morning looking fabulous with minimal effort.
  • What can I use to clean my lashes?
    Oil free micellar water.
  • What is the Lash Lifting process?
    1) A silicone cushion is comfortably placed onto your lids. 2) Lashes are then adhered onto the cushion in a curled position. 3) Lifting solutions formulated specifically for the eyes are applied to the base of your lashes to "set" the lashes into place. 4) Moisturizer is then applied to hydrate your lashes. 5) A Henna tint is then applied to the lashes to add a "coat of mascara" effect. Henna is a natural extract from the Henna Tree plant and is a natural alternative to chemical tints.
  • How long does it last?
    6-8 Weeks. Most lash lifts will start dropping out on their own within two months.
  • Can I still wear mascara?
    Yes, after 24 hours you can wear non waterproof mascara.
  • Can I still curl my eye lashes?
    No, you won't need to. A lash curler will cause damage to chemically processed lashes.
  • What do I need to avoid?
    For 24 hours do not: Do not apply eye make-up, lash serums, oils, other eye treatments for 24 hours before & after LL&T. Do not use waterproof mascara. Do not use steam, sauna, pool, beach, hot yoga, or any excessive heat to lashes- this could affect the lift. Do not put contact lenses back in or use eye drops after LL&T for 24 hours. Contacts can trap chemical fumes and irritate your eyes. Avoid rubbing the eyes with your fingers, this can change the lift shape. Instead, use a clean mascara spoolie to itch your eyes and comb the lashes back into place when you’re done.
  • Do I need to wait to shower or get lashes wet?
    You can wash your face, shower, sweat at the gym after a lash lift. However, the longer you wait to get them wet, the better the chances are of a long-lasting lift. If they get wet, gently pat them dry or use a blow dryer on cool setting to dry them while you brush them out to reshape them. Submerging lashes in the pool is not recommended as this can weaken the lash lift. Do not use steam, sauna, pool, beach, hot yoga, or any excessive heat to lashes- this could affect the lift.
  • What is a brow lamination?
    Brow lamination is a semi-permanent brow treatment designed to enhance the appearance of your eyebrows by straightening and setting the brow hairs in place. This process gives your brows a fuller, more defined look and can help achieve a desired shape.
  • How long does it last?
    4-6 Weeks. Most brow laminations will start dropping out on their own within a month.
  • How do I style Laminated brows?
    Dry brows after the shower using a washcloth patting them dry in an upward motion. Use a lash spoolie to brush brow hairs at a 90-degree angle at the inner corner of brows, a 45 degree in the center of brows towards the outer corner, and working out from there.
  • What do I need to avoid?
    For 24 hours do not: Do not apply brow serums, oils, other brow treatments for 24 hours before AND after. Do not use steam, sauna, pool, beach, hot yoga, or any excessive heat to brows- this could affect the lamination. Avoid rubbing your brows, this can change the desired brow shape.
  • What is the brow lamination process?
    1) Your brow hairs will be cleansed and brushed with a glue to set them in place. 2) A solution made specifically for the brow hairs will soften the hairs allowing them to be relaxed and more manageable. 3) Moisturizer is then applied to hydrate your lashes. 4) A Henna tint may be applied to the brow hairs to cover any grays and add the look of fuller brows. Henna is a natural extract from the Henna Tree plant and is a natural alternative to chemical tints.
  • How long does a brow lamination take?
    30-45 minutes.
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